(translated with Google translator)
Right of withdrawal and return conditions
General terms and conditions for end users for orders and deliveries at a distance
1. Right of withdrawal
The customer has the right to revoke a contract concluded with Simplify PPG GmbH (hereinafter referred to as Simplify PPG) for goods or services within fourteen days without giving a reason. The cancellation period is fourteen days from the date on which the customer or a third party named by him who is not the carrier who took possession of the goods. In the case of a contract for several goods which the customer has ordered in a single order and which have been delivered separately, the period shall start from the day on which the customer or a third party named by him who is not the carrier is the last one Goods have taken possession or has. In the case of a contract for services, the revocation period begins on the day the contract is concluded. In order to exercise the right of withdrawal, the customer must inform Simplify PPG GmbH by means of a clear statement of his decision to revoke the contract. This declaration must be sent to one of the following addresses. Letter: Simplify PPG GmbH, Am Hackenzaun 20, D-83233 Bernau - E-Mail: write us To maintain the cancellation period, it is sufficient that the customer sends the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.
2. Consequences of the cancellation
If the customer withdraws the contract, Simplify PPG GmbH has all payments received from the customer, including delivery costs (except for the additional costs arising from the fact that the customer offers a different type of delivery than that offered by Simplify PPG GmbH , has selected the most favorable standard delivery), immediately and no later than within fourteen days from the day on which the notice of withdrawal from this contract has been received by Simplify PPG GmbH. For this repayment Simplify PPG GmbH uses the same means of payment used by the customer in the original transaction, unless otherwise agreed with the customer. In the event that the means of payment of the original transaction is not available for repayment (eg cash on delivery), repayment will be made by bank transfer to a bank account specified by the customer or by crossed check. In no case will the customer be charged for this repayment fees. Simplify PPG GmbH may refuse to pay back until Simplify PPG GmbH has received the goods back or until the customer has provided proof that he has returned the goods, whichever is the earlier. The customer must return or hand over the goods to Simplify PPG GmbH immediately and in any event not later than fourteen days from the day on which he informed Simplify PPG GmbH of the withdrawal from this contract. The deadline is met if the customer sends the goods before the expiration of the period of fourteen days. The proof and the risk for the return lie with the customer.
3. Revocation of services - partial payment obligation
If the customer requests that the provision of the service be commenced during the withdrawal period, he shall pay to Simplify PPG GmbH a reasonable amount equal to the share of the time until which he obtained Simplify PPG GmbH from exercising the right of withdrawal this contract, corresponds to services already provided in relation to the total volume of services provided for in the contract.
4. Return and return costs
In case of cancellation, the customer is legally obliged to bear the direct costs of returning the goods. Postal goods are sufficiently franked to Simplify PPG GmbH Magyarországi Fióktelepe - Rákóczi Ferenc u. 42. - HU-7672 Boda - Phone: +36 30 244 9817 back-send. The costs of a not sufficiently prepaid return shipment will be charged to the customer. Simplify PPG GmbH bears the return shipping costs only in case of a wrong delivery or defective delivery. In these cases, please contact: Letter: Simplify PPG GmbH, Am Hackenzaun 20, D-83233 Bernau - E-Mail: write us
5. Exclusion of the right of withdrawal
The right to revoke the contract does not apply to contracts concerning: Services, if Simplify PPG GmbH - on the basis of an explicit request of the customer and a confirmation of the customer of his knowledge of the loss of the right of withdrawal in full performance of the contract - before the expiration of the withdrawal period Execution of the service and the service was then fully provided. Goods that are made to customer specifications or clearly tailored to personal needs. Goods that are delivered sealed and are not suitable for return for reasons of public health or hygiene, provided that their seal has been removed after delivery. Sound or video recordings or computer software delivered in a sealed package, provided that the seal has been removed after delivery. The delivery of digital content not stored on a physical data medium (downloads), if Simplify PPG GmbH has started the delivery with the express consent of the customer, combined with his knowledge of the loss of the right of withdrawal in the event of premature commencement of the contract. The loss of the right of withdrawal presupposes that Simplify PPG GmbH has provided the customer with a confirmation of his consent to the early fulfillment of the contract and his knowledge of the loss of the right of withdrawal on a durable medium.
Simplify PPG GmbH, Am Hackenzaun 20, D-83233 Bernau
Stand / validity: 03. June 2018 (brochures, internet, online shop)